ORDERING

Buying in WWW.MOSQUITERASJULIAN.COM is easy, quick and secure. You have several payment options available to help you choosing the one it suits you.


Order Online

Quick & easy, with just some clics you will be able to place your order:

  • Click on “Add To Cart” button and then onto the “Checkout” one. There, you can increase/decrease the product quantity by clicking on the ‘+’ and ‘–‘ buttons beside the QTY field, and the total price will be immediately updated. Your order is been placed.
     
  • If you want to add more products to your order, you must click “Continue Shopping”. If the order is finished, you must click “Next”
  • At this point, you just need to indicate the Delivery Address and the Payment Method.

Order by Mail or Phone

You just need to email us at info@mosquiterasjulian.com and one of our agents will help you and take note of your order

If you prefer you can call us at +34 972 771 348


DELIVERY

In MOSQUITERASJULIAN.COM we have 2 transport systems:

Transportation from our Warehouse to the Client's house for orders made with special measures.
This transport is subject to the conditions of returns of MOSQUITERASJULIAN.COM

 
Direct transport from FACTORY to the Client's house for greater speed.

This transport is NOT subject to the conditions of returns of MOSQUITERASJULIAN.COM but rather to the conditions of returns of the FACTORY. MOSQUITERASJULIAN.COM undertakes to assist the Client in the return management between the FACTORY and the consumer.


We deliver to any European Union place. If you need an international shipment, don’t hesitate in contact one of our commercial agents who will inform you about the easiest, quickest and cheapest way to get your order.

The Delivery time is between 12 & 15 days for Made-To-Order products. Depending on the availability with the rest.

PAYMENT OPTIONS

- Credit Card. VISA & MASTERCARD Credit Cards.

- Bank Transfer. If you prefer, you can pay by Bank Transfer to the Bank Account Number that is written in your order once it is finished.

IMPORTANT NOTE: For a quick response in the managing of your order, we kindly ask you to type the Order Reference/Number in the Bank Transfer Details.

- PayPal. You also have the possibility to pay by PayPal. In this case the order price will be increased a 3% due to managing costs.

RETURNS

15-Day Return Warranty

Our 15-Day Return Warranty allows you to return the desired products if you are not satisfied with tem. The products must be returned in their origin condition, without any marks of being used and with their packaging. You can return the products until 15 days after you received your shipment, and we will give you back the total cost of the products returned.

General Conditions



The reasons for return must be legal before the law that protects the consumer.

These are the conditions of return according to the law:

Law 1480 of 2011 or Consumer Statute, which regulates everything related to the rights and obligations that arise to consumers, producers and suppliers in a consumer relationship, indicates that the possibility of returning or exchanging a merchandise Due to the effectiveness of the guarantee, it only applies to a failure, damage or nonconformity of a good with respect to its quality, suitability and safety or to bad information provided to the consumer.

You can ask for a product return only if the shipment received date doesn’t exceed 15 days.

  • Every return order must be done by mail or phone.
  • To be able to apply for a return order, you must have the serial number of the equipment and the invoice number
  • The product will not be able for returning it until the Commercial Department assign a Valid Return Id.

The assignation of Valid Return Id does not mean the acceptation of the product. We will accept it once it will be verified by our Technical Department.

THE PRODUCTS WILL BE RETURNED WITHOUT ANY VISUAL MARK OF BEEN USED, IN THEIR ORIGINAL PACKAGING,  AND WITHOUT ANY TEXT IN THE BOX, AT THE FOLLOWING ADDRESS:

 Multiservicios Julián – c/ CLOSA DEL LLOP, 95 – 17130 L’ESCALA (Girona).